PYA GUEST INTERNATIONALLY ACCREDITED STEWARD/ESS COURSE
The SYSA Introductory Steward/ess course is PYA GUEST internationally accredited!
THE ONLY SUPER YACHTING TRAINING SCHOOL IN AFRICA
approved to offer this PYA GUEST Internationally Accredited Steward/ess course
See www.pya.org for more information regarding the PYA STEWARD/ESS GUEST Programme, an internationally accredited Super Yacht Steward/ess qualification.
PACKAGE PRICE FOR FIVE DAY PACKAGE OF THE PYA GUEST STEWARD/ESS INTRODUCTION COURSE:
Prices for separate modules:
|Module 1 – PYA Interior Introduction (3 days)||R 5 750|
|Module 2 – PYA Basic Food Service and Wine and Mixology Introduction (2 days)||R 6 000|
The full 5 day course package is divided into 2 sections – preparing you for your all-important job as an Entry-Level Steward/ess on super yachts:
Our upcoming dates for 2016/2017:
(Please contact us on to check if these courses still have openings, as they might be fully booked at the time of your enquiry)
9 – 13 January 2017 - FULLY BOOKED - COMPLETED
16 – 20 January 2017 - FULLY BOOKED - COMPLETED
23 – 27 January 2017 - FULLY BOOKED - COMPLETED
30 January – 3 February 2017 - FULLY BOOKED - COMPLETED
6 – 10 February 2017 - FULLY BOOKED - COMPLETED
13 – 17 February 2017 - FULLY BOOKED - COMPLETED
20 – 24 February 2017 - FULLY BOOKED - COMPLETED
6 – 10 March 2017 - FULLY BOOKED
13 – 17 March 2017 - FULLY BOOKED
20 – 24 March 2017 - FULLY BOOKED
3 – 7 April 2017 - FULLY BOOKED
10 – 14 April 2017 - FULLY BOOKED
17 – 21 April 2017 - FULLY BOOKED
8 - 12 May 2017 - FULLY BOOKED
22 - 26 May 2017 - FULLY BOOKED
The Interior Introduction module is a 3-day basic course created to immerse entry-level Steward/esses into the world of yachting. This module aims to give them an all-encompassing introduction to the varied role of and interior crew member. It outlines all the major responsibilities that a Steward/ess will be expected to face – and will also cover a range of important issues from life at sea, to yacht etiquette and safety. Upon completion of this course, new interior crew should be sufficiently prepared to take the next step in their onboard career.
INTERIOR INTRODUCTION – 3 DAYS
- Demographics of the industry
- Different types of yachting
- Guidelines on how to enter the industry (CV, visas, where to go, when to go, looking for a job, interviewing, crew contracts, salary expectations, crew agents)
- Yachting life – life at sea on a professional yacht
- The departments onboard a yacht
- The role of the Interior Department
- Your role as a Steward/ess
- Personal presentation, correct dress, punctuality
- Communication and behaviour, verbal and written communication and body language
- How to interact with guests and awareness of cultural differences, such as guests from USA, Britain, Russia, Asia, etc.
- Yacht Interior Housekeeping – guests onboard or no guests onboard
- Pre-guest checklists
- Steward/ess Scheduling and Rotations
- Garbage/Rubbish disposal
- Cabin cleaning and detailing
- Cleaning caddy
- Yacht interior surfaces – do's and don'ts
- Yacht interior fabrics - care and handling
- Laundry labels
- Crew and guest laundry
- Washing machine, tumble drying and ironing
- Correct way to treat various linens
- Ironing, folding and presenting laundered garments
- Yacht safety
- Hazards in the interior
- Cleaning chemicals – correct use
- MSDS and Hazard Symbols
Although many entry-level Steward/esses are already skilled in food service and hospitality, this basic service course covers a range of service types and has adapted guest table service to yacht industry standards. Onboard, you will be expected to be extremely flexible and report to the style required by each guest – be it plated, silver service or platter. This 1-day course highlights the fundamental difference between the various service types and also describes the all-important practical overview of table service and decoration and beverage service as it is done on yachts.
BASIC FOOD SERVICE – 1 DAY
WINE AND MIXOLOGY INTRODUCTION – 1 DAY
In-depth knowledge of wines and cocktails is something that develops gradually and with years of experience. Interior yacht crew are expected to be ready to serve and suggest the correct wines or beverages to compliment meals and prepare cocktails in a professional manner. Being prepared with fundamental knowledge in both areas is vital and can be achieved in this intensive 1-day course. We cover the basics of food and wine pairing, wine regions and grapes of the world, as well as the main spirits and cocktail preparation.
- Service Definitions
- Different Styles of Service – American, English, Russian, Butler Style, etc.
- Caviar Service
- Hors d'oeuvres, Canapés, Appetizers, etc.
- Breakfast service
- Mise en place for service
- Beverage Service – Tea, Coffee, Cocktails, Wine, Water
- Working with menus, preference sheets and cheat sheets
- Introduction to the world of wine
- Wine tasting principles as well as a practical wine session, tasting various SA and International wines
- Food, wine and cheese matching
- Faulty wines
- Grapes of the world
- Wine regions of the world
- New world and old world wine making
- Service of wine
- Spirits and cocktails
- Cocktail service
- Main spirit styles
- Practical cocktail blending session
OTHER COURSES OFFERED:These are very beneficial to add to your basic Super Yacht Training to get your CV noticed by Captains and Yacht owners. Please contact us for information regarding these courses.
- MCA/City and Guilds Food Safety in Catering – Level 2
- PYA Cocktail and Spirit Intermediate Course - GUEST II – Coming soon!!!
- Super Yacht Flower Arranging Course – 1 day
- WSET Wine Courses – various levels – various days
- Barista Course – 3 days
- For Captains: We offer Customized Training for your Steward/esses on board – please contact us for more information
The PYA GUEST © Programme – in a nutshell:An Industry Standard – Why? Interior yacht crew play a vital and fundamental role as front line to owners and guests. They ensure that top grade service and hospitality are enjoyed on board. There is little formal training available. In addition, until now, the training that does exist varies widely in both scope and objectives. The PYA's Industry Standard for Interior Crew Training and Certification (ICTC) Guidelines © unify these different approaches.
The PYA GUEST Programme is the foremost Stewardess super yacht programme in the super yachting industry.
The PYA GUEST programme is a training and certification platform designed by the yachting sector to ensure a better quality of service and hospitality to Yacht owners and guests. It is there to inspire, educate and support current and future Stewards and Stewardesses working in the interior department aboard luxury Super Yachts.
It is a progressive learning platform designed to further careers and to fine-tune or create new skill-sets at Junior, Senior and Chief Steward/ess levels. It was designed by professionals in both the yachting community ashore and by those working in interior departments, in order that the courses may be progressively shaped and moulded by trends and owners expectations, through feedback and consultation, so that we can create the best interior department the yachting sector has ever experienced.
This programme is also widely accepted by Captains and Chief Stews in the industry, and they prefer to hire Stews who have been part of this programme, rather than someone who just did an STCW course or an unrecognised Stewardess course.
Please see more about this programme on www.guest-program.comObjective: The aim of the ICTC structure is to provide a balance of work experience with formal training for those pursuing a career as Interior Yacht Crew. Time spent with guests on board, combined with qualifications achieved at Introductory level, Operational Level and leading to a Managerial level establish a comprehensive industry standard for Professional Interior Crew.
ICTC GUEST © guidelines – how do they fit in? The certification system is modular in structure. Training objectives with syllabus outlines for each individual module are defined in the guidelines. These allow each Training Provider to adapt their own courses so as to include the minimum expected by the yachting industry. This ensures a unified, across the board, training dividend for each student. Any Training Provider that meets the requirements are given accreditation to issue PYA certificates. Through audits, PYA monitors the training being delivered to ensure that what is being taught is in fact what is called for by the guidelines.