Chief Steward/ess Course

If you are looking to progress into the position of 2nd Steward/ess on a large yacht, or  Chief Steward/ess on a smaller yacht, this is a perfect course to consider!

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SYSA Chief Steward/ess Course

2 Days – R 5 000.00

**For maximum benefit, a minimum of two years’ experience as a Steward/ess on board yacht is required to complete this course:

Course Syllabus Includes:

  • The Role of Chief Steward/ess on Board
  • Interviewing for a Chief Steward/ess Position
  • Website as part of an Interview Tool
  • Crew Agents
  • Chief Steward/ess Contract
  • Hiring and Interviewing Steward/esses
  • Writing of a Steward/ess Training File
  • How to keep Steward/esses motivated and organized
  • Effective Communication
  • Worldwide Provisioning
  • Medical Inventories, Guest Information, Crew Information
  • Guest Preference Sheets/Cheat Sheets
  • Flowers and Flower Orders
  • Advanced Cleaning
  • Guest Welcome Folders
  • Writing Crew Profiles
  • Guest Activities in Caribbean
  • Guest Activities in Mediterranean
  • Formal and Informal Table Settings with tasteful Embellishments
  • Entertainment Planning and Silver Service
  • Buffets, Parties, Picnics, Theme Ideas
  • Communication with Chef
  • Menus
  • Wine Provisioning and Storage
  • Matching Food and Wine
  • Champagne Service
  • Stocking the Bar
  • Popular Alcoholic Beverages
  • Glassware on Board
  • Steward/ess Scheduling with Guests on Board
  • Packing and Unpacking for Guests
  • Amenities offered to Guests
  • Organizational Methods for extensive libraries or books, music and films
  • Convenience and safety in storing provisions
  • Budgets
  • Inventories
  • Shopping list templates
  • Crew Uniforms
  • Purchasing and Care of Fine Serviceware and Linens
  • Maintenance Schedules on board
  • Setting up a yacht for a Boat Show or Prospective Buyers
  • Dealing with Dayworkers
  • Dealing with Chandlers and Suppliers
  • Further Chief Steward/ess Qualifications
  • Collection of Helpful Books
  • What to leave behind when you leave a yacht
  • Shipyard Projects/New Builds
  • Dealing with Customs/Visa issues on board
  • ISPS/ISM
  • Crossings – Preparation and Stowing

 

For any details: Contact  isobel@sysa.co.za 

 

 

 

 

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